❓ Help Centre

87ph Frequently Asked
Questions

Everything you need to know about playing on 87ph — from creating your account and making deposits to withdrawing your winnings and downloading the app. If you can't find your answer here, our support team is always ready to help.

Quick Help

What Do You Need Help With?

Jump straight to the topic you need. The 87ph FAQ covers the most common questions from Filipino players across all areas of the platform.

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Account & Registration

How to sign up, verify your identity, reset your password, and manage your 87ph account settings. Includes age requirements and account limits.

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Deposits & Withdrawals

Accepted payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. Minimum amounts, processing times, and how to request a payout in ₱.

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Games & Betting

How to play Tongits Go, Slots, European Roulette Pro, Teen Patti 20-20, Pearls of Bingo, and Slide. Minimum bets, RTP, and game rules explained.

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Bonuses & Promotions

Welcome bonus eligibility, wagering requirements, how to claim free spins, and what happens to your bonus if you request a withdrawal early.

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87ph App

How to download the Android APK, how to add 87ph to your iPhone home screen as a PWA, system requirements, and troubleshooting install issues.

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Safety & Responsible Gaming

How 87ph protects your data, account security tips, self-exclusion options, deposit limits, and resources for players who need support. 21+ only.

Full FAQ

All 87ph Questions Answered

Account & Registration

Creating an 87ph account is quick and free. Head to the Register page, enter your full name, mobile number, and a secure password. You'll receive a one-time PIN (OTP) via SMS to verify your number — enter it and your account is ready. The whole process takes under two minutes. Remember, you must be at least 21 years old to register and play on 87ph, in line with Philippine gaming regulations.

The minimum age to register and play on 87ph is 21 years old. This is in accordance with Philippine gaming laws and PAGCOR regulations. We take age verification seriously — accounts found to belong to underage players will be immediately suspended and any funds returned. If you know of an underage person attempting to use 87ph, please contact our support team right away.

On the Login page, click the "Forgot Password" link below the login form. Enter the mobile number linked to your 87ph account and we'll send you an OTP. Once verified, you can set a new password. If you no longer have access to your registered mobile number, contact our support team directly via the email address listed at the bottom of this page.

No. Each player is allowed only one 87ph account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and balances forfeited. If you accidentally created a duplicate account, contact support immediately so we can resolve it without penalty.

For standard play, your mobile number verification at registration is sufficient. However, for larger withdrawal requests or if our security system flags unusual activity, we may ask you to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, driver's licence, or UMID. This is a standard KYC (Know Your Customer) process to protect your account and comply with anti-money laundering regulations.
Deposits & Withdrawals

87ph accepts the following payment methods for both deposits and withdrawals:
  • GCash — instant deposits and withdrawals
  • PayMaya — instant deposits and withdrawals
  • BPI — bank transfer, processed within a few hours
  • BDO — bank transfer, processed within a few hours
  • Metrobank — bank transfer, processed within a few hours
All transactions are in Philippine Peso (₱). No currency conversion fees apply.

GCash and PayMaya withdrawals are typically processed within minutes once approved. BPI, BDO, and Metrobank bank transfers are processed within a few hours on business days. Withdrawal requests submitted on weekends or Philippine public holidays may take slightly longer. There is no fee charged by 87ph for withdrawals, though your bank or e-wallet provider may have their own transaction limits.

Yes. Minimum deposit and withdrawal amounts vary by payment method. As a general guide, GCash and PayMaya transactions start from ₱50, while bank transfers via BPI, BDO, and Metrobank typically have a minimum of ₱200. Exact limits are displayed on the cashier page when you log in to your 87ph account. Maximum limits also apply and may be adjusted based on your account verification level.

Withdrawal requests can be declined for several reasons:
  • Active bonus wagering requirements have not yet been met
  • Your account identity has not been fully verified
  • The withdrawal amount exceeds your current daily or weekly limit
  • A security review has been triggered on your account
  • The payment details entered do not match your registered account information
If your withdrawal was declined and you're unsure why, contact our support team with your account details and transaction reference number.
Bonuses & Promotions

The welcome bonus is automatically credited to your 87ph account after you complete your first qualifying deposit. The minimum deposit amount required to trigger the bonus is displayed on the promotions page inside your account dashboard. Make sure to read the bonus terms carefully — wagering requirements must be completed before any bonus-derived winnings can be withdrawn.

Wagering requirements (also called playthrough requirements) specify how many times you need to bet your bonus amount before you can withdraw winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the requirement — slots typically contribute 100%, while table games may contribute less.

You can request a withdrawal before completing wagering requirements, but doing so will forfeit any remaining bonus balance and associated winnings. Your original deposited funds (minus any amounts already wagered) will remain withdrawable. If you're unsure whether to withdraw early, check your current wagering progress in the account dashboard before making a decision.
Games & Betting

87ph offers a full library of real money games designed for Filipino players: Visit the Game page for the full catalogue and details on each title.

Yes. Every game on 87ph uses a certified Random Number Generator (RNG) that has been independently tested and verified for fairness. The outcome of every spin, card draw, and dice roll is completely random and cannot be influenced by the platform or any player. RTP (Return to Player) percentages for each game are published on the individual game pages. Learn more about how our platform works on the Game Technology page.

Minimum bets vary by game. Select slot titles start from as low as ₱1 per spin, making them accessible for casual players. Card games like Tongits Go and Teen Patti 20-20 have their own minimum chip values displayed at the table. Live table games such as European Roulette Pro typically have slightly higher minimums. All bet limits are clearly shown before you enter any game — no surprises.

Some 87ph games offer a demo or practice mode that lets you try the mechanics without risking real money. This is a great way to get familiar with a new game before committing your ₱ balance. Not all games have a demo mode — live dealer tables and multiplayer card games like Tongits Go require real money play. Check the individual game page to see if a practice mode is available.
87ph App

The 87ph Android app is available as a direct APK download from our App page. Since it's not distributed through the Google Play Store, you'll need to allow installation from unknown sources in your Android settings before installing. Go to Settings → Security → enable "Install unknown apps" for your browser, then download and install the APK. The app works on Android 8.0 and above.

Yes. iPhone and iPad users can access 87ph as a Progressive Web App (PWA) through Safari. Visit 87ph.xyz in Safari, tap the Share button at the bottom of the screen, then select "Add to Home Screen." The 87ph icon will appear on your home screen just like a native app. The PWA supports all games, deposits, and withdrawals — no App Store download required.

Yes. The 87ph APK is the official app distributed directly by 87ph. Only download it from the official App page on 87ph.xyz — never from third-party sites or links shared via chat or social media, as those may be modified versions. The official app does not request unnecessary permissions and does not collect data beyond what is needed to operate your account securely.
Safety & Responsible Gaming

You can set daily, weekly, or monthly deposit limits directly from your account settings dashboard. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period of at least 24 hours. Decreasing your limit takes effect right away. We strongly encourage all players to set a budget before playing. Visit our Responsible Gaming page for more tools and guidance.

Yes. 87ph offers self-exclusion tools that allow you to take a break from gambling. You can request a temporary suspension (cooling-off period) of 24 hours, 7 days, or 30 days, or a longer self-exclusion of up to 12 months. During a self-exclusion period, you will not be able to log in, deposit, or place bets. To activate self-exclusion, go to your account settings or contact our support team. For permanent account closure, contact support directly.

87ph uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold to third parties. We collect only the data necessary to operate your account, process transactions, and comply with legal obligations. For full details on how we handle your data, read our Privacy Policy.
Didn't find your answer? Our support team is available daily. Reach us at [email protected] — we typically respond within a few hours.
Still Need Help?

Get in Touch with 87ph Support

Our team is here for you. Whether it's a technical issue, a payment question, or anything else — we've got you covered.

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Email Support

Send us a detailed message and we'll get back to you within a few hours. Best for account issues, payment disputes, and document submissions.

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Help Articles

Browse the full 87ph FAQ above for instant answers. Most common questions about registration, payments, games, and the app are covered in detail.

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Responsible Gaming

Need to set limits, take a break, or talk to someone about your gambling habits? Our responsible gaming tools and resources are always available.

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Join hundreds of thousands of Filipino players already enjoying Tongits Go, Slots, Live Roulette, and more on 87ph. Register in under two minutes, make your first deposit via GCash or PayMaya, and start playing today. 21+ only. Please play responsibly.

21+ only  |  Certified fair games  |  Play responsibly  |  ₱ payouts via GCash & PayMaya